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Information
 

Shipping

Delivery Area:

Sydney Tools delivers products ANYWHERE IN AUSTRALIA* - (Subject to conditions).

We also offer delivery outside of Australia and New Zealand. All international and high priority orders are subject to delivery quotation.

 

We will contact you directly to finalise all international shipping. Please email us at order@sydneytools.com.au to make special arrangements.

 

No goods over 20 Kg can be sent to a PO Box!



Delivery Prices:

$20 FLAT RATE for standard shipping of multiple purchased standard size/weight items within metro areas. *(excluding midsized & oversized stock).

 

$60 MID SIZED STOCK for shipping of ladders, oversized tool kits & boxes/chests, elevators, conveyors, pallet jacks, drop & table saws, wheelbarrows, scissor lift tables & scaffold towers within metro areas.*

$80 OVER SIZED for shipping of Water Jetters and all other oversized stock within metro areas.*



Below are the available options open to all our online customers, including:

Instore Pickup - This option allows you to pick up your order from our Sydney store at no added cost. Once your order has been placed, we will contact you to let you know when your order will be available for pickup. (Our operating hours are between 8:30am to 5:30pm Monday to Friday and 9am-3pm on Saturday).

Priority Same Day - Delivery Orders Will Need To Be Placed Over The Phone On 02 9569 6133

Priority Orders must be placed by 2pm (AEST) Monday - Thursday and by 1pm (AEST) Friday to guarantee same day delivery. Sydney Tools is closed on public holidays; we will deliver your order the next business day.

 

Priority orders placed after 12pm on Saturday and at any time of day on Sunday will be processed on the following working day. Any specific information about your delivery will be forwarded to you at that time. Delays may occur if the ordered products are not in Stock. Sydney Tools carries 90% of advertised stock.

 

Priority Victoria and Queensland Metropolitan Areas - This option allows deliveries to be made anywhere in Victoria or Queensland. Please allow approximately 1-3 working days to receive your order.

 

Priority for rural Queensland and Victoria - This option allows delivery to be made anywhere in Queensland Victoria, Please allow approximately 2-3 working days to receive your order.

 

Priority Adelaide Metropolitan - This option allows delivery to be made anywhere in the Adelaide metropolitan area. The Adelaide metropolitan area also spans to include Gawley. Please allow approximately 1-4 working days to receive your order.

Priority for rural South Australia- This option allows delivery to be made anywhere in South Australia. Please allow approximately 2-7 working days to receive your order.

Priority Northern Territory, Western Australia & Tasmania - This option allows delivery to be made anywhere in Northern Territory, Western Australia & Tasmania. Please allow approximately 3-8 working days to receive your order.

 

Priority Next Day Delivery is available Australia Wide on all Parcels less than 5 kg.

 

Standard $20 Flat rate prices are based up to 20kg and nothing greater than 50cm cubic volume/weight parcels. If your order exceeds the maximum weight or volume you will be notified immediately as prices may vary.

 

Delays may occur if the ordered products are not in Stock. Sydney Tools carries 90% of advertise stock.




We strive to supply the most reasonable cost for the customer and would ask for your understanding when shipping conditions change.

 

Sydney Tools reserves the right to change the freight and handling costs as we see fit.

 

Some products carry Special Delivery Conditions and may cost more than the standard site quoted rates when shipping outside metro areas. Please check the product description and ask us for more details if it is not clearly specified on the product.



Damaged Goods:

 

Please verify that your goods have been shipped correctly without damage when receiving stock. No signed goods returned will be accepted as damaged in transit f signed for by with the shipping company.

 

Further Information:

 

Please do not hesitate to contact one of our friendly staff members to answer any further queries or concerns you may email us at info@sydneytools.com.au